Returns & Refunds Policy

Last updated: April 15, 2026

At Fil-fmintl Store, we aim to provide a clear and transparent return and refund process. If there is an issue with your order, you may contact us for assistance.

1. Return Period

Customers may request a return within 30 days from the date of delivery.

Requests submitted after this period may not be eligible for return or refund.

2. Eligibility for Returns

To be eligible for a return, the item must:

  • Be in the same condition as received
  • Be unused and not worn
  • Not be damaged after delivery
  • Be returned with original packaging, if available

We may request proof of purchase and supporting images to evaluate the return request.

3. Non-Returnable Situations

We may not accept returns in the following cases:

  • Items that have been used, worn, or altered
  • Items damaged due to customer handling
  • Requests submitted outside the return period
  • Items without sufficient proof of purchase

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible.

You may be asked to provide:

  • Order number
  • Description of the issue
  • Photos of the item received

We will review the case and provide appropriate instructions.

5. Return Process

To request a return, please contact:

Email: [email protected]

Do not send items back without prior approval.

If your return is approved, we will provide instructions, including the return address.

6. Return Shipping

  • If the return is due to our error (damaged, defective, or incorrect item), we may cover the return shipping cost
  • If the return is based on customer preference, the customer may be responsible for return shipping costs

7. Refunds

Once the returned item is received and inspected:

  • Approved refunds will be issued to the original payment method
  • Processing time may take 5–10 business days depending on the payment provider

Shipping fees are non-refundable unless the return is due to our error.

8. Exchanges

If you request an exchange, the original item may need to be returned and inspected before a replacement is sent.

Availability of replacement items is not guaranteed.

9. Contact Information

Fil-fmintl Store
Website: www.fil-fmintl.com
Email: [email protected]

Fil-fmintl Store by Mcpeck Services LLC
Address: 8125 Smiley Blvd., Redlands, CA 92373
Phone: +1 (909) 712-1717
Entity File Number: 202017110140

This store operates online only. All addresses displayed on the website belong to the business that established the store. The business is responsible for all store operations and management, and is liable for all legal consequences.